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Almost all of our orders ship out within 1 business day. Though, in our busier seasons, it is not uncommon for orders to take 1-3 business days to ship out.

Our order cut-off time for shipping is 9:00am PST (12:00pm EST) This just means that if an order is placed after this time, we can not guarantee that it will go out that business day.

*We do not ship out on US or Canadian holidays.

Here of some examples of likely shipment times:

• If you place an order on Tuesday at 12:00pm PST it will likely not leave our warehouse until the following day, Wednesday.
• If an order is placed on a Saturday, it will not go out until at least Monday (as business days are Monday-Friday)

Here are some more in depth examples:

• If you were to place an order with the "USPS Priority Mail (2-3 Days)" service on Monday at 7:00am PST, it is likely to ship out that day and show up Wednesday or Thursday if transit goes smoothly.
• an order placed Thursday at 2:00pm PST with "UPS Next Day Air (1 Business Day)" would not leave our warehouse until Friday -- and because shipping does not occur on weekends, you would not receive your package until Monday.

If you have ordered some back-ordered items, then we will most likely ship out any items that we do have in stock right away -- for the remaining items, we will send them out as soon as we can.

If your package arrived later than expected, and it was because we did not ship your order out on the date you were expecting, then please email us at shipping@fire-parts.com and we can try to figure out the reason for this.

If it was the postal service who experienced delays, then we are sorry but after the package is in their possession we have no control over it -- so we do not take responsibility if there are delays on their end. The transit times are not always guaranteed, transit times are dependent on everything going smoothly with the shipping carrier. The most common example of something that will effect transit time is poor weather conditions.

After an order has been shipped out by us, the best way to find out how long it will be until your package arrives is to check on the tracking page. Your tracking link will be located within the "Shipping Confirmation" email, which is automatically sent to you when your order is shipped.

Transit times will depend on the shipping option you chose when placing your order. Though, these estimated transit times are dependent on everything going smoothly with the shipping carrier. The most common example of something that will effect transit time is poor weather conditions.

If you have not placed your order yet, and are trying to figure out how long it will take for your order to arrive after the order goes through, please also refer to "When will my order ship?"

After we hand off the package to the postal service, it is no longer in our control, and we do not take responsibility for any delays that occur during transit.